*If eligible, we’ll provide a return shipping label via email within 1-2 business days. * Remember to package returns carefully to prevent damage during transit.

<div data-block="true" data-editor="7qs9" data-offset-key="f1dla-0-0" id="isPasted"><div data-offset-key="f1dla-0-0">We want you to love your SYMPL gear as much as we do! If you&#x2019;re not entirely satisfied, you have 30 days from the delivery date to request a return through our returns platform.</div></div><div data-block="true" data-editor="7qs9" data-offset-key="8sg6m-0-0"><div data-offset-key="8sg6m-0-0">&#x2013; You&#x2019;ll need your order number and email that was used for your purchase.</div></div><div data-block="true" data-editor="7qs9" data-offset-key="7tdg9-0-0"><div data-offset-key="7tdg9-0-0"> </div></div><div data-block="true" data-editor="7qs9" data-offset-key="ab1b4-0-0"><div data-offset-key="ab1b4-0-0">&#x2B91;&#xA0;<a href="https://symplofficial.com/apps/parcelpanel-returns/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">START YOUR RETURN HERE</a>&#xA0;</div></div><div data-block="true" data-editor="7qs9" data-offset-key="enk8k-0-0"> </div>*If eligible, we&#x2019;ll provide a return shipping label via email within 1-2 business days.* Remember to package returns carefully to prevent damage during transit.

How do I return my order?

Sympl products can be returned or exchanged within 30 days of the date you receive them.  We offer free exchange requests and easy returns so that you can shop with confidence. Returns will be refunded in the original payment method or store credit (

Sympl products can be returned or exchanged within 30 days of the date you receive them. &#xA0;We offer free exchange requests and easy returns so that you can shop with confidence. Returns will be refunded in the original payment method or store credit (minus a the cost of the return label fee.)&#x2022; Please note that the shipping fees for all orders, as well as duties and taxes for international orders are non-refundable. All items must be unused and with original tags attached.&#x2022; Please ensure that returned items are packaged carefully and thoughtfully to avoid being damaged on their journey back to us. <div data-offset-key="ab1b4-0-0" id="isPasted">&#x2B91;&#xA0;<a href="https://symplofficial.com/apps/parcelpanel-returns/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">START YOUR RETURN HERE</a>&#xA0;</div> Orders placed with our retail partners like FRWD, RushFaster, Bag &amp; Wallet, The Bag Creature or or other retailers are subject to the return policy of each retailer. Please contact the retailer&#x2019;s customer support team and provide the original dated receipt for information on their return policy.Items eligible for return or exchange must be brand new, unused condition, with all original tags attached and packaging intact. If the item does not, it does not qualify for a return or exchange.

What is your return policy?

We do our best to check your return in the order it was received. Once it's checked by our team we will issue your refund.  Please be patient and allow 7-10 business days once the order has been delivered back to us before we are able to submit your

We do our best to check your return in the order it was received. Once it&apos;s checked by our team we will issue your refund. &#xA0;Please be patient and allow 7-10 business days once the order has been delivered back to us before we are able to submit your refund. &#xA0;&#xA0;If you have tracked your return and it shows delivered, and you have yet to received a refund notification email within 7 days of the date it arrived back to our warehouse, you can reach out for an update.&#xA0; Keep in mind that our warehouse team may experience delays, so we appreciate your patience as we process your return.Once your refund has been issued back to your original method of payment it may take up to 10 business days to process. Please contact your bank or credit card company for more information regarding refunds.&#xA0;Customer Service hours: 9am-5pm PST, Monday-Friday (excluding US holidays).All transactions made through the site are subject to Sympl&#x2019; return policy in effect at the time of purchase.

How long does it take to process a refund?

For returns originating outside of the USA, we do not provide return shipping labels. You’ll need to return the item using the courier of your choice. Please ensure you provide us with the tracking information once the return has shipped. If you choo

For returns originating outside of the USA, we do not provide return shipping labels. You&#x2019;ll need to return the item using the courier of your choice. Please ensure you provide us with the tracking information once the return has shipped.If you choose a courier that does not offer tracking and the package is lost, we cannot be held responsible. Refunds will only be issued once the returned item is received. <div data-offset-key="ab1b4-0-0" id="isPasted">&#x2B91;&#xA0;<a href="https://symplofficial.com/apps/parcelpanel-returns/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">START YOUR RETURN HERE</a>&#xA0;</div>

International Returns (Outside the USA)

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Returns & Exchanges

How do I return my order?

What is your return policy?

How long does it take to process a refund?

International Returns (Outside the USA)