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Returns & Exchanges

What is your return policy?

The majority of our products can be returned or exchanged within 30 days.  We offer free exchange requests and easy returns so that you can shop with confidence. We also offer easy returns, minus a the cost of the return label fee. Returns will be re

How long does it take to process a refund?

We do our best to check your return in the order it was received. Once it's checked by our team we will issue your refund.  Please be patient and allow 7-10 business days once the order has been delivered back to us before we are able to submit your

What is your limited lifetime warranty policy?

All of our products are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product.   If a product covered by this warranty fails due to a manufacturing defect in materials and wo

How do I return my order?

To start your return please check: https://symplofficial.gorgias.help/en-US/ssp/login. You will be asked following:. • Order Number. • Brief description why you are returning your order. *If eligible, we’ll provide a prepaid return label via email wi