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Returns & Exchanges

How do I return my order?

*If eligible, we’ll provide a return shipping label via email within 1-2 business days. * Remember to package returns carefully to prevent damage during transit.

What is your return policy?

We want you to feel confident shopping with Sympl. Unused products may be returned or exchanged within 30 days of delivery, provided they meet the eligibility requirements outlined below. We offer complimentary exchanges and streamlined returns. Appr

How long does it take to process a refund?

We do our best to check your return in the order it was received. Once it's checked by our team we will issue your refund.  Please be patient and allow 7-10 business days once the order has been delivered back to us before we are able to submit your

International Returns (Outside the USA)

For returns originating outside of the USA, we do not provide return shipping labels. You’ll need to return the item using the courier of your choice. Please ensure you provide us with the tracking information once the return has shipped. If you choo