Order Support

When will the V2 Commuter Pack 20L Ship?

V2 Commuter Pack Pre-Orders:. Pre-order yours HERE. We really appreciate your patience—can’t wait for you to get your hands on the V2. Let us know If you have any other questions in the meantime.

How do I make changes to my order?

If you need to make any changes to your order, please email us as soon as possible at [email protected] and let us know what change you need to make and provide as many details as possible in the email. Please be advised that any requests for

How do I cancel my order?

Please Contact Us right away so we can cancel your order before it ships to avoid any additional fees during the return process.

What if my order hasn't arrived?

We’ll do everything we can to make sure you get your products in time. Orders with multiple items may be shipped in different boxes so please make sure to check the tracking link correctly as they'll usually have all required information. If your ord

When will my pre-order ship?

Estimated ship dates for pre-order items is specified on the product page:. Please check the product page of the item your asking about.

When will my order ship?

We strive to ship all orders within 48 hours of receiving them. However, due to various factors such as stock availability or busy periods like holidays, there can occasionally be delays. We appreciate your patience and understand the importance of t