When will my order ship?Updated a month ago
We strive to ship all orders within 48 hours of receiving them. However, due to various factors such as stock availability or busy periods like holidays, there can occasionally be delays. We appreciate your patience and understand the importance of timely deliveries.
If you have an urgent request, for example, if you need a product before a specific date like a trip or an event, please contact us directly. We can sometimes expedite the shipment shipping for your order under specific circumstances.
Regardless of the situation, once your order is ready to ship, you will receive a tracking information email. This email will help you keep an eye on your package from our warehouse to your doorstep. We're committed to keeping you updated and ensuring your shopping experience is smooth and satisfactory.
V2 Commuter Pack Pre-Orders:
• V2 Commuter Pack 20L is currently the only product available for preorder: You can pre-order yours HERE
• What’s next? We’ll send you a shipping confirmation with tracking as soon as it goes out.
We really appreciate your patience—can’t wait for you to get your hands on the V2. Let us know If you have any other questions in the meantime.