Estimated ship dates for pre-order items is specified on the product page:. Please check the product page of the item your asking about (usually found close to the "add to cart" button). – If you need further help you can email us at:  support@symplo

Estimated ship dates for pre-order items is specified on the product page:Please check the product page of the item your asking about (usually found close to the &quot;add to cart&quot; button) &#xA0;&#x2013; If you need further help you can email us at: &#xA0;<a href="mailto:support@symplofficial.com">support@symplofficial.com</a>

When will my pre-order ship?

Currently available for Pre-Order and scheduled to ship on January 31, 2026.

<div data-block="true" data-editor="2qo9t" data-offset-key="a9hpk-0-0" id="isPasted"><div data-offset-key="a9hpk-0-0">Products currently available for &apos;Pre-Order&apos; are listed on the product page.</div> Currently available for Pre-Order and scheduled to ship on January 31, 2026.&#xA0; <ul><li>Phone Sling in Carbonate</li><li>Phone Sling in X-Pac</li><li>Commuter Pack 20L Carbonate</li><li>Commuter Pack 24L Carbonate</li><li>Commuter Pack 24L Ballistic</li></ul></div><div data-block="true" data-editor="4rtv1" data-offset-key="c1sja-0-0"> </div>

What products are currently on "Pre-Order"

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Frequently Asked Questions about pre-ordering a product

Pre-Order Questions

How do I cancel my order?

How do I make changes to my order?

What if my order hasn't arrived?

When will my order ship?

What should I do if some items in my order are missing?

Missing Items

Order Support

How do I return my order?

What is your return policy?

How long does it take to process a refund?

International Returns (Outside the USA)

Returns & Exchanges

How much is International Shipping?

How long will it take to deliver after being shipped?

Can I track my order ?

Do shipping costs include duties and taxes?

How are orders shipped?

Do you ship internationally?

Shipping

How do I apply promo/discount codes?

Discount codes not valid with free gifts

What should I do if the 'Bundle and Save' feature is not working?

Discounts

Packing Cubes

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What improvements does the V2.2 Commuter Backpack have?

Product Questions

What is your limited lifetime warranty policy?

Warranty

Do you have any physical stores?